Case studies

AI agents, automation and the software around them, in production for clients in Germany, the United States, Canada, India and the UAE — named where we have our clients' permission.

Pizzeria Mamma Mia

Bensheim · Bestellung #18422

1× Pizza Margherita9,50

1× Pasta Arrabbiata11,90

2× Apfelschorle6,00

SUMME EUR27,40

inkl. MwSt. 7 % / 19 %

TSE-Signatur ✓

Transaktion 18422

KassenSichV · DSFinV-K

Orrderlo customer app on iOS listing local restaurants in Bensheim, with delivery and pickup filters

iOS · Android · webTSE · KassenSichV

Hospitality · PoS, ERP + AIGermany

Orrderlo GmbH

A restaurant platform in seven apps: order, till, waiter, kitchen and kiosk

7 apps · 1 platform

guest, kiosk, cashier, waiter, kitchen, admin, web

TSE-signed

every transaction, KassenSichV-compliant

0 marketplaces

orders go straight to the restaurant

Nirvair Gill · Orrderlo GmbHRead case →

Inbound call · 02:14742 ms turn

CALLER We're about 40 seats — can someone walk us through pricing?

AGENT Happy to. Does Thursday at 3 pm work for a demo with our team?

Cal.com · booked Thu 15:00GoHighLevel · updated

SaaS · AI calling · multi-tenantCanada · USA · Dubai

QuickAd Pro

An AI calling platform its customers run under their own brand

24/7

inbound and outbound coverage

<800ms

median response latency

3 markets

Canada, USA and Dubai on one platform

Angad Singh Chadha · QuickAd ProRead case →

Video survey · WhatsAppno site visit

sofa 0.94fridgecartons ×120:41 · kitchen

Sofa, 3-seat×1 · 35 cft

Double bed + mattress×1 · 60 cft

Refrigerator, 2-door×1 · 28 cft

Cartons, medium×12 · 36 cft

total volume159 cft

quote drafted · awaiting approvalहिंदी / English

Relocation & logistics · AI automationIndia

Agarwal Packers and Movers Ltd

Every enquiry answered, surveyed and quoted without waiting for a call centre

24/7

across WhatsApp, web and phone

video → inventory

surveys itemised without a site visit

Hindi & English

in the customer's own language

Navneet Agarwal · Agarwal Packers and Movers LtdRead case →

Salesforce · Lead 4471score 92 · all channels

2019 Freightliner Cascadia · 512,000 km

Marketplace enquiry · finance requested · trade-in: 2014 Volvo VNL

in stock · unit TT-2291quote drafted

00:04AI replied with spec, price and finance options●

00:41Test drive booked · Thu 10:00●

todayNext: send finance docs for e-signature●

Commercial vehicles · Salesforce + AICanada

Target Truck Sales

Salesforce that sells trucks: every lead answered, qualified and followed up

seconds

to first response, on every channel

one pipeline

web, marketplace, phone and forecourt

live inventory

answers tied to the actual unit in stock

Andy · Target Truck SalesRead case →

WhatsApp · SnapCart assistant● resolved · 11s

Where's my order SC-48213?

Out for delivery — arriving today between 4 and 6 pm. Want live tracking?↳ Salesforce · OMS

Can I return the blue kurta instead?

Done. Pickup booked for tomorrow; refund on pickup.↳ Returns policy §4

Ecommerce · AI chatbotIndia

SnapCart Online Retail

80% of 10,000 daily support queries resolved without a human

80%

of queries fully automated

seconds

first response, from 24–48 hours

+30%

customer satisfaction

Priya Sharma · CEO, SnapCart Online RetailRead case →

Reference → catalogue0.4 s · 38,000 designs

customer photo

→

GS-221097%

GS-224793%

GS-228488%

ERP · in stockquote ready

Retail / manufacturing · computer visionUnited States

GoldStar Jewelers

Design search from weeks to seconds with image matching

weeks → seconds

to find a matching design

↑ close rate

faster quotes win more deals

live ERP

price and stock on every match

Mr. Shah · Director, GoldStar JewelersRead case →

Embedded in their squadmonthly

AAI engineeragents · RAG● in sprint

BBackend engineerAPIs · data● in sprint

FFrontend engineerproduct UI● in sprint

eval suite · CIrelease blocked

23 of 24 pass · citation check failed on prompt change

IT services · AI engineering partnershipIndia

Mindtech Solutions Pvt Ltd

An AI engineering bench that plugs straight into their delivery team

named engineers

in their team and their process

evals in CI

gate every model and prompt change

monthly

scale the bench up or down

Maruti Tathe · Mindtech Solutions Pvt LtdRead case →

Claim CLM-20931 · auto

carrier Acarrier B

Water damage

3 photos · policy HO-3

CRITIC ✓

Fast-track

conf 0.94

cited · policy §7.2audit record saved

AI SaaS · multi-agent · multi-tenantUnited States

Stealth-stage insurtech

A white-label claims-triage platform, live with its first tenants in a quarter

12 weeks

prototype to first production tenant

every decision

explained, cited and audit-logged

1 deployment

serving each carrier under its own brand

Multi-agent systems · Multi-tenant SaaS · AI harnessRead case →

⌕ limitation of liability capped at 12 months' fees, SaaS

“…the aggregate liability of the Supplier shall not exceed the fees paid in the twelve (12) months preceding the claim…”

MSA-2019-044 · §12.3 · p.14

2 more precedents · matter access verified

3 citationsrefuses without a source

Legal · RAG & document intelligenceIndia

Confidential — corporate law firm

Clause search across two decades of contracts, with every answer cited

200k docs

searchable at clause level

every answer

carries a clause-level citation

matter-scoped

access enforced at retrieval time

RAG · Document intelligenceRead case →

Round 3 · 6 variantsbrand rules ✓

APPROVED

v12 · exported to delivery

Creative agency · generative AICanada

Confidential — creative agency

A week of design production, compressed into minutes

days → minutes

per iteration round

more options

presented per pitch

brand-safe

constraints enforced on every output

CEO · Creative agency, CanadaRead case →