Relocation & logistics · AI automation · India

Every enquiry answered, surveyed and quoted without waiting for a call centre

AI assistants across phone, WhatsApp and web that qualify relocation enquiries, turn a video survey into an itemised inventory, and hand a priced, branch-ready job to operations.

Agarwal Packers and Movers Ltd

AI chatbotsAI callingAI workflow automationDocument intelligence

Video survey · WhatsAppno site visit

sofa 0.94fridgecartons ×120:41 · kitchen

Sofa, 3-seat×1 · 35 cft

Double bed + mattress×1 · 60 cft

Refrigerator, 2-door×1 · 28 cft

Cartons, medium×12 · 36 cft

total volume159 cft

quote drafted · awaiting approvalहिंदी / English

24/7

across WhatsApp, web and phone

video → inventory

surveys itemised without a site visit

Hindi & English

in the customer's own language

enquiry → delivery

one trail, no rekeying at the branch

The problem

A national relocation business takes enquiries at all hours, in more than one language, across many cities. Surveys needed a visit before anything could be priced, quotes waited on a supervisor, customers chased status by phone, and branches rekeyed the same details into operations.

What we built

Assistant on WhatsApp, web and phone that qualifies an enquiry — origin, destination, dates, floors, lift access, special items — in English and Hindi
Video and photo surveys read by vision models into an itemised inventory with volumes, feeding the quote engine
Draft quotes prepared automatically, with anything outside policy escalated to a person with the reason attached
Confirmed jobs created in operations, with status updates pushed back to the customer without anyone chasing
Branch dashboard covering enquiries, conversion and the exceptions that still need a human