AI Calling & Voice Agents
Conversations at the speed of a phone line
Voice is unforgiving: a second of silence reads as a dropped call. We build voice agents on streaming speech and interruption-aware turn-taking, so the conversation feels like a conversation. They book meetings, qualify leads, answer account questions and hand over to a human mid-call with context intact — with every call transcribed, recorded and scored.
caller — I need to move my appointment to Friday.
agent — Friday has 10:30 or 14:00. Which suits you?
tool — cal.book(fri 10:30) ✓ confirmed
- Inbound and outbound voice agents with barge-in and natural turn-taking
- Telephony integration and number provisioning
- Calendar booking and CRM write-back during the call
- Campaign management: lists, retries, time windows, compliance rules
- Live transcription, recordings and per-call analytics
- Warm transfer to a human with full context
- 01
Design the call
Objectives, objections and the exact moment a human should take over.
- 02
Tune for latency
Streaming speech-to-text, partial responses and a latency budget per turn.
- 03
Measure outcomes
Connection rate, completion rate, booking rate — not just transcript quality.
Yes — we disclose it at the start of the call. Beyond being required in many jurisdictions, undisclosed AI callers damage trust the moment someone works it out.
Yes, with a warm transfer that passes the transcript and collected data to the agent who picks up, so the caller does not repeat themselves.