AI SaaS · multi-agent · multi-tenant · United States

A white-label claims-triage platform, live with its first tenants in a quarter

Multi-agent claims triage on a multi-tenant, white-label platform, with an eval harness in CI and a cited audit record for every decision.

Stealth-stage insurtech

Multi-agent systemsMulti-tenant SaaSAI harness

Claim CLM-20931 · auto

carrier Acarrier B

Water damage

3 photos · policy HO-3

→

Intake✓

Coverage check✓

Fraud signalslow

→

CRITIC ✓

Fast-track

conf 0.94

cited · policy §7.2audit record saved

12 weeks

prototype to first production tenant

every decision

explained, cited and audit-logged

1 deployment

serving each carrier under its own brand

The problem

The founders had a working triage prototype and signed pilots with regional insurers, but no platform: no tenant isolation, no evals, and no way to show a carrier why a claim was routed the way it was.

What we built

Multi-agent triage: intake, coverage-check and fraud-signal specialists, with a critic verifying each recommendation against policy wording
Multi-tenant platform with row-level isolation, per-carrier configuration and white-label theming
Eval harness built from historical claims, gating every model and prompt change in CI
A cited explanation and audit record for every decision, exportable for the carrier's compliance team