Chatbot
Smart AI Chatbots
Looking for a smarter way to streamline your business processes and engage with your customers efficiently? Our AI-powered Chatbots, integrated with ChatGPT and RAG Pattern AI Technology, redefine the way you connect, communicate, and operate. With seamless Chatbot Development, Integration, and Analytics, our solutions are tailored for cutting-edge performance and exceptional user experience.
Types of Chatbot
Chatbots transcend industry and department boundaries, serving as valuable assets across all sectors and operational domains. From B2B and B2C interactions to supporting internal employees (B2E) and facilitating dealer-specific central bots (B2D), our technology offers two distinctive variations:
- Our Proprietary AI based Chatbots
- Our Proprietary AI + RAG Pattern AI based Chatbots
B2C - Customer Service
B2C chatbots are used for servicing customers and processing service requests, answering FAQs and facilitating product advisory and sales
- What is my account balance and when does it expire?
- I am unable to log on to my account.
- What days are you open?
- I want to book a service
- What is the warranty of Product S?
- What are the ingredients for Product B? (allergy)
- How to troubleshoot my account?
- Help me with Product advisory
- Book demo/installation for my Product
- Please provide the delivery status of my shipment
- Recommend me a Product (recommendation engine)
- Please initiate a return/refund for my Product
- To show full details click below button
B2B - Business Partners
B2B chatbots are mainly used for communication between
businesses for instant quotes, purchase, orders and invoices.
- What is the amount due for Dealer#0052
- Download invoice for CA#1257
- Provide Quote for 70 units of Product C
- Download brochure of New Product Series
- Provide an updated product list for September 2021
- Share shipment details for Order Number #0027
- Please share the revised price list for April 2021
- What is the inventory status for Product T?
- Mention technical specifications of Product Q
- Book meeting with Technical team
- What is the Sales Target for this month?
- Book my order of 100 units of Product F
- To show full details click below button
B2E - ServiceDesk
B2E Chatbots facilitate communication between businesses and employees by answering monotonous and routine queries without involving a human
- What is my leave balance?
- Apply for 5-day leave from 7th November
- What is the company policy on harassment?
- Book Meeting Room for tomorrow 3:00 PM
- Show my Target for this Quarter
- I want to file an anonymous complaint
- Provide Feedback for my Colleague
- What is my performance review?
- Book appointment with HR
- Claim expenses for the last trip
- Why is there a deduction in my salary?
- Refer someone for a position
- To show full details click below button
Central Bot
B2D or Central Chatbots are useful for large companies with multiple dealers where the point of contact/service for each user is the company dealer in that particular geography.
- Is there an offer on Product Y?
- Share price list for Product Q
- Book a service
- Book demo for Product A
- I want to buy Product C (sales assistance)
- Request call back
- Show nearest outlets (map & navigation)
- I want to subscribe to the newsfeed
- What is the status of my ticket?
- Compare Products R & T
- Do you have component S in stock?
- What all products do you sell?
- To show full details click below button
Advantages of Chatbot
- Instant Reples/No Waiting
- Engage Multiple Users
- Uniform Brand Communication
- Automative Monotonous Routine
- Interactive Two Way Communication
- 24x7 Active
- Analytics
- Reduces Cost
- Boost Productivity
- Improve Customer Satisfaction
Use Cases for Different Industries
Real Estate
- Show Available Properties – User can ask the Bot to show properties available with the real estate company. Further, they can apply intelligent filters like: number of bedrooms, price, location, and others to make the search more meaningful
- Generate Leads
- Qualify Leads
- Virtual Tours
- Booking Visit
- Specific Queries
- To show full details click below button
Solar
- FAQs
- Appointment Setting
- Demo
- Pricing
- Products Benefits
- Feedback & Suggestion Complaints & Tickets
- Book Service/Repair
- Calculators – Cost/Replacement & Savings
- Real Time Analytics (units generated, units consumed, health status)
- To show full details click below button
Ecommerce
- FAQs
- Sales Assistance
- Refund/Replacement
- Delivery Status
- Account Assistance
- Taste Profile/Recommendation Engine
- Warranty/Insurance Related Queries
- Cross-sell & Up-sell
- Open Ticket
- Check Ticket Status
- Feedback & Suggestions
- To show full details click below button
- To show full details click below button
Sports & Fan Engagement
- Live Updates of Game
- Fan Interaction
- Statistics/Records
- To show full details click below button
- To show full details click below button
Logistics
- Book Consignment
- Shipment Tracking
- Request Call Back
- To show full details click below button
- To show full details click below button
Software & Customer Service
- Access Last Transactions/Charges
- Request Upgrade/Downgrade
- Troubleshooting & Technical Queries
- To show full details click below button
- To show full details click below button
High-end Retail
- Demo Booking
- Virtual Demo/Video
- Custom AI – Virtually Test Product
- To show full details click below button
Automobile (Dealerships)
- Book a Test Drive
- Schedule Service, Price Lists
- Locations, Hours & Contact Details
- To show full details click below button
Manufacturing/Industrial
- Product Advisory
- Instant Quotes
- Book Service
- To show full details click below button
Education
- Attendance & Related Queries
- Submit Assignments
- Review Grades/Marks
- To show full details click below button
BFSI
- Check Last Few Transactions
- Report Stolen Card
- Report Unauthorised Transactions
- To show full details click below button
Healthcare
- View Hospital Faculty/Specialists
- Download Patient Medical History
- Emergency Services
- To show full details click below button
Accommodation/Hotels
- Room Service Requests
- Edit Booking (Date, Room)
- Contactless Admission
- To show full details click below button
Restaurant, Food & Beverage
- Reserve a Table
- Deals & Offer Info
- Locations with GPS Navigation
- To show full details click below button
Travel
- Recommend a Destination
- Offers & Deals
- Book Ticket
- To show full details click below button
Utilities
- Report Outage
- File Complaint
- Apply for New Connection
- To show full details click below button
Malls
- Stores & Outlet Information
- News, Offers and Events
- Demo
- To show full details click below button
Facilities Management
- Book & Schedule Service
- Cost Estimation
- Raise Custom Request
- To show full details click below button
Didn’t find what you are looking for? Please mention your use case/industry
Chatbots in Action
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Get Ahead with Our Chatbots
- Proprietary NLP Engine assisting Free Speech
- User input Validation
- ChatGPT Integration
- Smart Looping Sensor
- Chat Histories & Analytics
- RAG Pattern AI
- Custom Integrations
- Rich Text
- Rich Maltimedia
- Custom Bot